Amazon changed your account settings! Here’s how to download

How many Amazon purchases have you made in the past few months? Enough, isn’t it? But do you know how many purchases you have made in the last 30 days?

Maybe not off the top of your head, but it’s important to keep your eye on what you’ve ordered. Those one-click purchases can add up quickly — throwing you off-budget — and if you regularly shop on Amazon and have multiple packages delivered to your home each week, you may not even realize the package. Maybe one or two are missing. Tap or click for the safest ways to disinfect your Amazon delivery.

The easiest way to do this is to download Your Amazon Order History, which lays out all of your purchase history in one spreadsheet that you can view. You used to be able to access the order report option on Amazon with a click or two, but that’s no longer the case. However, there is a solution you can use. Let’s take a look what it is.

How to Keep Track of Your Amazon Order History
Downloading your Amazon order history report used to be easy, but the order option recently disappeared, making it even more difficult to download your order information. There are a lot of people complaining about this issue on various forums, and when reaching out to Amazon customer service for answers, most got canned responses in the form of arguments.

One user, Kimberly, posted a question about access to order history to Amazon customer support, noting that she used to download order history reports every week. Well, Kimberly finally got a real backlash from Amazon, but it still didn’t tell us much about why the order history feature is missing from user accounts.

Amazon said, “We’re sorry for the inconvenience. The Order History Report Tool has been removed.” Or, in other words, the tool was removed, but there’s no clear reason why that happened—not from customer service feedback, anyway.

The only accounts that still have access to the tool are Amazon Prime Business accounts. Unfortunately, Amazon Prime Business accounts are not the same as regular Prime user accounts. These accounts are geared towards companies, organizations, entrepreneurs and other businesses.

The difference is, Amazon Business is built with businesses in mind, and with that gives you access to things like volume discounts. You can also use different payment options with a business account then you can with a regular Prime account. For example, you can use Amazon’s corporate credit, corporate credit card, or shop tax-free.

You can also create multiple user groups for different business departments and you can use the Order History tool to sort and document order history from each multi-user group. This is not possible with regular Amazon Prime accounts.

Luckily, you can still pull up your order history with regular Prime accounts. If you are trying to retrieve your order history for your business account, you can follow the instructions below.

These reports can be pulled in by the account administrators as well as orders placed by the indentors related to the business account.

The report contains PO number, requester name, order number, order status, buyer name, approver name (if any), group name (if any) and other order details.

If you’re trying to retrieve your order history for your regular Prime account, you’ll need to follow the instructions below.

How to get your order history from Amazon
According to Amazon’s customer service department, you can still get your order history using a workaround, which is that the tool has been “deprecated.” You have two options: You can either view your order history in your account or you can request a document from Amazon to accompany your order.

The process isn’t as fast as the order history tool was, but it’s still a way to get a spreadsheet with your recent orders.